Packing and Quality Management

Worldwide Movers Africa (Burundi) packing teams provide literally everything to pack your household and personal effects: these for packing: these include book cartons, dishpacks, barrels, packing wardrobes, picture boxes, cases, padding, waterproofing, crates of high grade dry lumber, mothproofing, packing paper and tissue, polythene lining, and steel banding. We also ensure that during the packing, tarpaulin, drop cloth or canvas will protect your floors and work surfaces.

Our team leaders speak fluent French and Kirundi. The team leader boast over five years experience and have an enviable track record with the company.

Our entire packing staff sport Worldwide Movers Africa uniforms, consisting of forest green polo-neck T-shirts, black trousers and shoes. T-shirts are emblazoned with the Worldwide Movers lioness logo. Packers are issued with new marker pens a Stanley knife and identifying credentials. Company policy demands a clean and neat uniform turnout.

During packings, each team prepares an itemized inventory for your shipment where all are detailed on the inventory and the checked and signed for by both the packing supervisor and you, the shipper. We take the greatest care in handling, packing, wrapping, crating, weighing and itemizing all household effects for each consignment. The packed and wrapped items are then carefully loaded and stuffed directly into inspected and seaworthy containers or into specially prepared liftvans (crates) or airfreight crates. Our scales are regularly checked and adhere to government demands.

During deliveries, your goods are carefully unloaded. Every member of the delivery team meticulously cross checks every item against the provided origin inventory, and reports any missing items or damages for insurance purposes. The household goods are unwrapped, unpacked, set up and positioned in your new home. The consignee and the delivery supervisor both sign the delivery receipt, all inventory pages, and the service evaluation. The packing debris is removed at the time of delivery or at a date requested by the customer.

Worldwide Movers Africa (Burundi) is the leading provider of in-country office moves as well as local packing and delivery services anywhere in the country.

All our staff is briefed on the environmental impact of our work. They are trained to be diligent and caring of their surroundings. We encourage the use of quality second hand packing materials wherever possible, and we discourage the wastage of our resources. Our packing cartons are in standard brown craft colour and we encourage the recycling of old materials. We have specially marked cartons in the office for the disposal of recyclable materials.

Recruitment of personnel is not currently essential but all staff members are instructed to be observant of potential candidates. When a position is opened, a suitable replacement is sought through our local network. If no qualified candidates respond, an advert is placed in the local papers. The applicant's experience is examined and a thorough background check is performed. Finally two, possibly more, interviews are held with different and pertinent members of our staff. A successful candidate is hired on six months trial basis.

Training and education is mostly on site. We have regular training sessions with the packing staff. Experienced supervisors from our various offices in Africa visit and exchange views and methods, and vice versa. Whenever possible a training session is organized at this time. Contemporary trade manuals and magazines are available to staff to learn up-to-date methods and practices. Management encourages extracurricular courses in customs clearance, computer software, and general education.
Personnel are continuously graded on their competence, quality and attitude. Management and staff meetings are held on a weekly basis, where self-evaluation, productiveness, and general performance are discussed. All personnel meet with their superior to discuss their progress every six months. An individual yearly meeting is held to review each employee's strengths, weaknesses, and value to the company.

All our facilities are regularly maintained. The Bujumbura City Council inspects and licenses all structures. The staff is assigned the responsibility of taking care of and respecting their work environment. Regular walkthrough tours are made to inspect goods in store and the condition of the warehouse. The roof is carefully inspected after every heavy rainfall to look for any leakage. The lift vans and wooden items are constantly checked and sprayed for termites and other wood-burrowing creatures. Walls are checked for moss or rot due to humidity.